2022 Business of Aging


    Navigating staffing shortages facing industries serving the aging population

    On October 6, 2022,  we held the 5th-annual Business of Aging event. This year's topic was navigating the staffing shortages facing industries serving the aging population. Talent shortages around the nation are plaguing companies of all shapes, sizes, and purposes. But as America's aging population continues to increase, many in the field are concerned about how they will continue to serve those in need while navigating staffing scarcities. Our three speakers discuss the problem and possible solutions to improve our work and positively impact the lives of those we serve. You can watch the entire event video below. Links to the slides from each presentation are below the video.


    Slides from the presenters:

  • 2022 Business of Aging Speakers

    Aisha Williams, Senior Director of Economic Security and Benefits, National Council on Aging

    Aisha Williams, JD, MBA is the Senior Director of Economic Security and Benefits at the National Council on Aging. She oversees NCOA’s Center for Benefits Access and the organization’s portfolio of programs, products, and services for health coverage and benefits, economic and financial security, and social benefits and supports. Aisha has worked for nearly 20 years across economic social safety net systems and programs as well as in the healthcare industry with a focus on policy and operations with respect to vulnerable populations, including older adults.

    Susan V. Wallace, President/CEO, LeadingAge Ohio

    ​Susan V. Wallace serves as President/CEO of LeadingAge Ohio, an association representing nearly 400 mission-driven, values-based providers of aging and end of life services and senior housing across the state of Ohio. A social worker by training, she has spent her career in association management advocating for policies and investments that serve older Ohioans. She earned her Bachelor's of Arts and Master's of Social Work from the Ohio State University.

    Nicole Khaner, Assistant Director, Area Agency on Aging, PSA 2

    Nicole Khaner is a licensed social worker with a Masters in Public Administration. She has worked at the Area Agency on Aging, PSA 2 for 25 years in various clinical and management positions, most recently as Assistant Director. In this role her responsibility includes identifying the critical needs in our region and advocating for services to meet these needs to keep older adults in their own homes and as independent as possible.

  • "The Business of Aging is definitely worth being an annual event."

    "Very impressed by the level of knowledge of the panel!"

    "Very informative and insightful. It increased by awareness of societal trends."

    "The panel was excellent. Worth getting up early to attend!'

  • Business of Aging Event Recording Library

    Browse recordings of previous events to explore other housing, healthcare, and technology topics.

  • Watch the 2021 Business of Aging

    Theme: How Housing Impacts Quality of Life for Older Adults

    The 2021 event features keynote speaker Alan Mallach, senior fellow with the Center for Community Progress in Washington, D.C., who shares a presentation on housing affordability and the future of housing for America's aging population. An esteemed panel then discusses the intersection of housing and quality of life.

    Watch the 2020 Business of Aging

    Theme: Technology and Older People

    This virtual event kicks off with a keynote address by venture capitalist Dominic Endicott who discusses how changing cities and towns will impact older people, and how we need to begin planning today for the "future old." Later, a panel discusses technology trends and how they’re impacting older people.

    Watch the 2019 Business of Aging

    Theme: Social Determinants and Older People

    Positive social determinants of health are the social, economic, and environmental conditions that help older adults maintain their health and well-being. Watch as our panelists discuss impact of social determinants as well as the opportunities to improve them.

    Watch the 2018 Business of Aging

    Theme: The Changing Landscape of Aging

    During this event, a Business Journal editor moderates a panel of experts on senior trends in housing, technology, healthcare and other topics, as we explore the Business of Aging in the Miami Valley. During the summit, attendees hear directly from the people who are change leaders in the senior sector.